FAQ - Frequently Asked Question
- What is your shipping policy?
Free domestic shipping on all orders over $75, before tax.
We currently ship within the USA and Canada.
All purchases are delivered in a gift box.
Please allow one business day for your item to ship.
All shipping rates and delivery times are calculated at checkout.
Please you can read more about our shipping policy here.
- What is your return policy?
Customers have the right to return any products purchased from our website within 14 days of receiving your order.
All purchases on sale items are final.
To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags.
For more details, please check our Return & Refund policy here.
- What is your refund policy?
100% refund on all returns, with the exception of cost of shipping.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3-5 business days.
Read more about our Return & Refund policy here.
- Can I exchange my item?
If you wish to exchange your item, please return your item within 14 days of receiving, and once the return is accepted, make a separate a purchase for a new item.
- Do items run true to size?
All of our items run true to size.
If your child is in between sizes, we recommend you to choose the larger size for a better fit.
- I received a damaged/wrong item
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
- How do I care for my item?
Our items are easy to care for. Just toss them in the wash with similar colors on a normal cycle. Hang dry to ensure no shrinking. Iron inside out.